Alexa Talkspace – TC Health

Faced with signing up with a frantically long NHS waiting list…Alexa Talkspace…  “I just felt that I couldn’t wait any longer– I was motivated and all set to deal with my issues and quite liked the concept of doing so in the convenience of my own house,” said the 29-year-old, who resides in London. After an online search, he found a therapist whose profile suited his requirements and booked a chat session for the next day.

Remote, text-based counselling is growing in appeal in the UK. The doctor app Babylon uses treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has actually 150,000 signed up UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 registered users worldwide, with the majority of in the United States.

 

Online training advises therapists on whatever from utilizing emojis to preventing misinterpretations. They also need to secure patients’ individual information– a problem that has caused controversy in the US, where huge online therapy platforms have come under the spotlight.

Buckley said clients must examine services’ privacy policies before registering. “Not all online counselling websites utilize expertly trained therapists or stick to an ethics policy, so ask your GP for a recommendation in the very first circumstances. As with all type of services and support, what works for one person might not work for somebody else,” he said.

Marc Bush, chief policy consultant at Young Minds, stated that while online counselling services are valuable, “they should not replace face-to-face therapy with an experienced professional. If a young adult is struggling, we would encourage them to talk to their GP in the very first instance, or to contact a recognized service like The Mix, Childline or the Samaritans.”.

For Rackham, who has generalised stress and anxiety disorder, online counselling wasn’t the right fit. “I felt it was near difficult for the therapist to actually get a sense of the issues I was dealing with, as all they had to go from was my typed-out words. I think I understood after that online session how crucial interpersonal interaction was.