Faced with signing up with a desperately long NHS waiting list…Better Help App Cost… “I simply felt that I couldn’t wait any longer– I was encouraged and ready to deal with my concerns and rather liked the concept of doing so in the comfort of my own home,” stated the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile matched his requirements and scheduled a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The medical professional app Babylon uses therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has actually 150,000 signed up UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 registered users worldwide, with many in the US.
Online training recommends therapists on everything from using emojis to preventing misconceptions. They also need to safeguard patients’ individual information– an issue that has actually triggered controversy in the US, where huge online treatment platforms have come under the spotlight.
Buckley stated clients should examine services’ privacy policies prior to signing up. “Not all online counselling websites utilize professionally trained therapists or follow an ethics policy, so ask your GP for a recommendation in the first instance. As with all sort of services and support, what works for one person might not work for another person,” he stated.
Marc Bush, chief policy advisor at Young Minds, said that while online counselling services are important, “they shouldn’t replace in person therapy with an experienced expert. If a young adult is having a hard time, we would motivate them to talk to their GP in the first circumstances, or to call a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised stress and anxiety disorder, online counselling wasn’t the best fit. “I felt it was near impossible for the therapist to actually get a sense of the issues I was dealing with, as all they needed to go from was my typed-out words. I think I understood after that online session how crucial interpersonal interaction was.