Confronted with joining a desperately long NHS waiting list…Better Help Appl… “I simply felt that I couldn’t wait any longer– I was inspired and ready to deal with my concerns and rather liked the idea of doing so in the comfort of my own house,” said the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile fit his requirements and booked a chat session for the next day.
The medical professional app Babylon offers therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. Talkspace, another online treatment platform, reports it has 500,000 signed up users worldwide, with a lot of in the US.
Online training advises therapists on whatever from utilizing emojis to preventing misconceptions. They also need to protect clients’ individual data– an issue that has actually triggered controversy in the US, where big online treatment platforms have come under the spotlight.
Buckley stated clients need to check services’ personal privacy policies before signing up. “Not all online counselling sites use professionally trained therapists or adhere to a principles policy, so ask your GP for a recommendation in the very first instance. Similar to all type of services and support, what works for a single person may not work for somebody else,” he said.
Marc Bush, chief policy advisor at Young Minds, stated that while online counselling services are important, “they should not replace in person therapy with an experienced specialist. If a young person is having a hard time, we would encourage them to talk to their GP in the first circumstances, or to call an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety condition, online counselling wasn’t the right fit. “I felt it was near difficult for the therapist to actually get a sense of the problems I was handling, as all they had to go from was my typed-out words. I believe I understood after that online session how important interpersonal interaction was.