Better Help Concessions – TC Health

Faced with joining a desperately long NHS waiting list…Better Help Concessions…  “I simply felt that I couldn’t wait any longer– I was inspired and all set to handle my concerns and rather liked the concept of doing so in the comfort of my own home,” said the 29-year-old, who lives in London. After an online search, he discovered a therapist whose profile fit his requirements and booked a chat session for the next day.

Remote, text-based counselling is growing in popularity in the UK. The medical professional app Babylon provides therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has actually 500,000 signed up users worldwide, with the majority of in the United States.

 

Online training recommends therapists on everything from utilizing emojis to preventing misconceptions. They also need to secure patients’ personal data– a concern that has actually triggered controversy in the US, where big online therapy platforms have come under the spotlight.

Buckley said clients ought to check services’ personal privacy policies prior to registering. “Not all online counselling sites use expertly trained therapists or abide by a principles policy, so ask your GP for a recommendation in the very first instance. Similar to all kinds of services and assistance, what works for a single person may not work for somebody else,” he said.

Marc Bush, chief policy consultant at Young Minds, stated that while online counselling services are important, “they shouldn’t change in person therapy with an experienced specialist. If a young person is struggling, we would encourage them to talk with their GP in the very first circumstances, or to get in touch with an established service like The Mix, Childline or the Samaritans.”.

For Rackham, who has generalised anxiety disorder, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to actually get a sense of the problems I was dealing with, as all they needed to go from was my typed-out words. I believe I realised after that online session how important interpersonal interaction was.