Better Help Conference – TC Health

Faced with joining a frantically long NHS waiting list…Better Help Conference…  “I simply felt that I could not wait any longer– I was motivated and prepared to handle my problems and quite liked the idea of doing so in the convenience of my own home,” said the 29-year-old, who lives in London. After an online search, he found a therapist whose profile fit his needs and scheduled a chat session for the next day.

Remote, text-based counselling is growing in appeal in the UK. The physician app Babylon uses therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has actually 500,000 registered users worldwide, with the majority of in the US.

 

Online training recommends therapists on everything from utilizing emojis to avoiding misconceptions. They also need to protect clients’ personal information– a concern that has actually caused controversy in the US, where huge online treatment platforms have actually come under the spotlight.

Buckley said clients ought to check services’ personal privacy policies before signing up. “Not all online counselling websites utilize professionally trained therapists or comply with an ethics policy, so ask your GP for a recommendation in the first instance. Similar to all type of services and support, what works for someone may not work for another person,” he said.

Marc Bush, primary policy consultant at Young Minds, said that while online counselling services are important, “they shouldn’t change face-to-face therapy with a qualified professional. If a young adult is having a hard time, we would encourage them to speak to their GP in the very first circumstances, or to call an established service like The Mix, Childline or the Samaritans.”.

For Rackham, who has generalised stress and anxiety disorder, online counselling wasn’t the best fit. “I felt it was near impossible for the therapist to truly get a sense of the problems I was handling, as all they had to go from was my typed-out words. I think I realised after that online session how essential interpersonal interaction was.