Confronted with joining a desperately long NHS waiting list…Better Help Dagenham… “I simply felt that I couldn’t wait any longer– I was motivated and prepared to deal with my concerns and rather liked the concept of doing so in the comfort of my own house,” said the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile suited his needs and scheduled a chat session for the next day.
The physician app Babylon offers therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. Talkspace, another online therapy platform, reports it has actually 500,000 registered users worldwide, with the majority of in the US.
Online training advises therapists on whatever from utilizing emojis to avoiding misinterpretations. They also require to protect clients’ individual data– a problem that has triggered controversy in the United States, where big online therapy platforms have come under the spotlight.
Buckley said patients need to check services’ privacy policies prior to registering. “Not all online counselling websites utilize expertly trained therapists or comply with an ethics policy, so ask your GP for a suggestion in the first circumstances. Similar to all kinds of services and support, what works for someone might not work for another person,” he said.
Marc Bush, primary policy advisor at Young Minds, said that while online counselling services are valuable, “they shouldn’t replace in person treatment with a trained expert. If a young person is struggling, we would encourage them to speak with their GP in the first instance, or to contact an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety disorder, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to really get a sense of the problems I was handling, as all they needed to go from was my typed-out words. I believe I understood after that online session how important social interaction was.