Better Help Partnership – TC Health

Faced with joining a desperately long NHS waiting list…Better Help Partnership…  “I simply felt that I couldn’t wait any longer– I was motivated and all set to deal with my issues and rather liked the concept of doing so in the comfort of my own home,” said the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile matched his requirements and scheduled a chat session for the next day.

Remote, text-based counselling is growing in popularity in the UK. The physician app Babylon uses treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has 150,000 registered UK users (though not all are active). Talkspace, another online treatment platform, reports it has 500,000 signed up users worldwide, with most in the US.

 

Online training encourages therapists on everything from utilizing emojis to avoiding misinterpretations. They also need to safeguard clients’ personal data– a concern that has actually caused controversy in the United States, where big online treatment platforms have actually come under the spotlight.

Buckley said clients need to examine services’ personal privacy policies before registering. “Not all online counselling websites use professionally trained therapists or abide by an ethics policy, so ask your GP for a suggestion in the very first instance. As with all sort of services and support, what works for a single person might not work for somebody else,” he said.

Marc Bush, chief policy advisor at Young Minds, stated that while online counselling services are important, “they shouldn’t change in person therapy with a qualified specialist. If a young adult is struggling, we would encourage them to talk to their GP in the first circumstances, or to contact a recognized service like The Mix, Childline or the Samaritans.”.

For Rackham, who has generalised stress and anxiety disorder, online counselling wasn’t the best fit. “I felt it was near difficult for the therapist to truly get a sense of the issues I was dealing with, as all they needed to go from was my typed-out words. I think I understood after that online session how essential interpersonal interaction was.