Better Help Startup – TC Health

Confronted with joining a frantically long NHS waiting list…Better Help Startup…  “I simply felt that I could not wait any longer– I was inspired and prepared to deal with my concerns and quite liked the idea of doing so in the convenience of my own house,” said the 29-year-old, who resides in London. After an online search, he found a therapist whose profile suited his needs and scheduled a chat session for the next day.

The medical professional app Babylon offers therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. Talkspace, another online treatment platform, reports it has actually 500,000 registered users worldwide, with the majority of in the US.

 

Online training encourages therapists on whatever from using emojis to preventing misinterpretations. They also need to safeguard patients’ individual information– an issue that has caused debate in the United States, where big online treatment platforms have come under the spotlight.

Buckley said patients should examine services’ personal privacy policies before signing up. “Not all online counselling sites use expertly trained therapists or stick to an ethics policy, so ask your GP for a suggestion in the first instance. As with all type of services and assistance, what works for someone may not work for another person,” he said.

Marc Bush, chief policy adviser at Young Minds, said that while online counselling services are valuable, “they shouldn’t change face-to-face therapy with a qualified expert. If a young adult is having a hard time, we would encourage them to talk with their GP in the first circumstances, or to call an established service like The Mix, Childline or the Samaritans.”.

For Rackham, who has actually generalised stress and anxiety disorder, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to actually get a sense of the problems I was handling, as all they needed to go from was my typed-out words. I think I understood after that online session how important interpersonal interaction was.