Faced with signing up with a frantically long NHS waiting list…Better Help Stock Review… “I just felt that I could not wait any longer– I was motivated and ready to deal with my concerns and quite liked the concept of doing so in the comfort of my own house,” said the 29-year-old, who resides in London. After an online search, he found a therapist whose profile fit his needs and booked a chat session for the next day.
The medical professional app Babylon uses therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. Talkspace, another online treatment platform, reports it has actually 500,000 signed up users worldwide, with a lot of in the US.
Online training encourages therapists on everything from using emojis to preventing misinterpretations. They also need to protect clients’ individual information– a concern that has actually triggered controversy in the US, where big online treatment platforms have come under the spotlight.
Buckley stated patients need to inspect services’ personal privacy policies before signing up. “Not all online counselling sites use professionally trained therapists or stick to an ethics policy, so ask your GP for a suggestion in the first instance. As with all sort of services and support, what works for a single person might not work for somebody else,” he said.
Marc Bush, chief policy consultant at Young Minds, stated that while online counselling services are valuable, “they shouldn’t replace face-to-face therapy with a skilled expert. If a young adult is struggling, we would encourage them to speak to their GP in the first instance, or to get in touch with an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised stress and anxiety disorder, online counselling wasn’t the ideal fit. “I felt it was near impossible for the therapist to truly get a sense of the problems I was dealing with, as all they had to go from was my typed-out words. I think I realised after that online session how crucial interpersonal interaction was.