Faced with signing up with a desperately long NHS waiting list…Better Help Therapist Cos… “I simply felt that I couldn’t wait any longer– I was inspired and ready to handle my problems and rather liked the idea of doing so in the comfort of my own house,” said the 29-year-old, who resides in London. After an online search, he found a therapist whose profile suited his requirements and booked a chat session for the next day.
The medical professional app Babylon offers treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. Talkspace, another online treatment platform, reports it has 500,000 signed up users worldwide, with the majority of in the United States.
Online training recommends therapists on everything from using emojis to preventing misinterpretations. They likewise require to secure patients’ personal information– an issue that has caused debate in the United States, where huge online treatment platforms have come under the spotlight.
Buckley stated clients ought to inspect services’ privacy policies before signing up. “Not all online counselling websites use expertly trained therapists or follow an ethics policy, so ask your GP for a recommendation in the first instance. As with all type of services and assistance, what works for one person may not work for another person,” he said.
Marc Bush, primary policy adviser at Young Minds, said that while online counselling services are valuable, “they should not change face-to-face therapy with a skilled expert. If a young person is struggling, we would motivate them to talk to their GP in the first circumstances, or to call an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has actually generalised anxiety condition, online counselling wasn’t the best fit. “I felt it was near impossible for the therapist to really get a sense of the concerns I was handling, as all they needed to go from was my typed-out words. I believe I understood after that online session how important social interaction was.