Confronted with signing up with a frantically long NHS waiting list…Better Help Vs Better Help Vs 7Cups… “I simply felt that I couldn’t wait any longer– I was encouraged and all set to deal with my issues and rather liked the concept of doing so in the comfort of my own home,” stated the 29-year-old, who lives in London. After an online search, he discovered a therapist whose profile matched his needs and scheduled a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The physician app Babylon provides treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 registered users worldwide, with a lot of in the US.
Online training recommends therapists on everything from using emojis to preventing misinterpretations. They likewise require to protect patients’ individual data– an issue that has caused debate in the US, where big online therapy platforms have come under the spotlight.
Buckley stated clients ought to examine services’ personal privacy policies prior to signing up. “Not all online counselling websites use expertly trained therapists or follow a principles policy, so ask your GP for a recommendation in the first circumstances. Just like all sort of services and support, what works for a single person may not work for somebody else,” he stated.
Marc Bush, chief policy advisor at Young Minds, said that while online counselling services are important, “they shouldn’t change face-to-face therapy with an experienced professional. If a young adult is having a hard time, we would motivate them to speak with their GP in the first instance, or to contact a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised stress and anxiety condition, online counselling wasn’t the best fit. “I felt it was near difficult for the therapist to truly get a sense of the issues I was dealing with, as all they needed to go from was my typed-out words. I believe I realised after that online session how important social interaction was.