Faced with signing up with a desperately long NHS waiting list…Betterhelp Pricing 2020… “I simply felt that I could not wait any longer– I was encouraged and prepared to deal with my concerns and rather liked the concept of doing so in the comfort of my own house,” said the 29-year-old, who lives in London. After an online search, he found a therapist whose profile matched his needs and reserved a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The medical professional app Babylon uses treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has actually 150,000 signed up UK users (though not all are active). Talkspace, another online treatment platform, reports it has 500,000 registered users worldwide, with most in the United States.
Online training recommends therapists on everything from using emojis to avoiding misinterpretations. They also need to safeguard patients’ personal information– an issue that has caused debate in the United States, where huge online therapy platforms have come under the spotlight.
Buckley stated clients ought to check services’ personal privacy policies prior to signing up. “Not all online counselling sites utilize expertly trained therapists or follow a principles policy, so ask your GP for a recommendation in the very first instance. Just like all type of services and assistance, what works for someone might not work for somebody else,” he said.
Marc Bush, primary policy consultant at Young Minds, said that while online counselling services are important, “they should not replace face-to-face therapy with a skilled expert. If a young adult is struggling, we would encourage them to speak with their GP in the very first instance, or to call an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised stress and anxiety disorder, online counselling wasn’t the best fit. “I felt it was near impossible for the therapist to truly get a sense of the concerns I was dealing with, as all they needed to go from was my typed-out words. I believe I understood after that online session how crucial interpersonal interaction was.