Faced with signing up with a frantically long NHS waiting list…Betterhelp Resubscribe… “I just felt that I couldn’t wait any longer– I was encouraged and prepared to deal with my issues and quite liked the concept of doing so in the comfort of my own house,” said the 29-year-old, who resides in London. After an online search, he found a therapist whose profile suited his requirements and scheduled a chat session for the next day.
Remote, text-based counselling is growing in appeal in the UK. The doctor app Babylon offers treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has actually 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 registered users worldwide, with the majority of in the US.
Online training recommends therapists on whatever from using emojis to preventing misconceptions. They also require to secure clients’ individual data– a problem that has actually caused controversy in the US, where big online treatment platforms have come under the spotlight.
Buckley said clients must inspect services’ personal privacy policies before registering. “Not all online counselling sites utilize expertly trained therapists or stick to a principles policy, so ask your GP for a recommendation in the very first circumstances. Just like all kinds of services and assistance, what works for one person may not work for another person,” he said.
Marc Bush, primary policy adviser at Young Minds, said that while online counselling services are valuable, “they should not change face-to-face therapy with a qualified specialist. If a young person is struggling, we would motivate them to speak to their GP in the first instance, or to call a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety disorder, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to truly get a sense of the issues I was handling, as all they needed to go from was my typed-out words. I think I realised after that online session how essential social interaction was.