Faced with signing up with a frantically long NHS waiting list…Can Better Help Prescribe Antidepressants… “I simply felt that I could not wait any longer– I was encouraged and prepared to handle my issues and rather liked the idea of doing so in the comfort of my own house,” stated the 29-year-old, who lives in London. After an online search, he discovered a therapist whose profile matched his needs and booked a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The medical professional app Babylon offers treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 signed up UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 registered users worldwide, with most in the US.
Online training encourages therapists on whatever from utilizing emojis to avoiding misinterpretations. They likewise need to secure clients’ individual information– a problem that has caused debate in the US, where big online treatment platforms have come under the spotlight.
Buckley stated patients should inspect services’ privacy policies before signing up. “Not all online counselling sites use expertly trained therapists or adhere to an ethics policy, so ask your GP for a suggestion in the first instance. As with all kinds of services and assistance, what works for someone might not work for another person,” he stated.
Marc Bush, chief policy consultant at Young Minds, said that while online counselling services are important, “they shouldn’t replace face-to-face treatment with a skilled professional. If a young adult is struggling, we would motivate them to talk with their GP in the first circumstances, or to get in touch with a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has actually generalised stress and anxiety condition, online counselling wasn’t the ideal fit. “I felt it was near impossible for the therapist to truly get a sense of the concerns I was dealing with, as all they needed to go from was my typed-out words. I think I understood after that online session how essential interpersonal interaction was.