Faced with joining a desperately long NHS waiting list…Go Lantern Vs Better Help… “I simply felt that I could not wait any longer– I was inspired and all set to handle my concerns and quite liked the concept of doing so in the comfort of my own house,” said the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile fit his requirements and booked a chat session for the next day.
Remote, text-based counselling is growing in appeal in the UK. The medical professional app Babylon uses therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 signed up UK users (though not all are active). Talkspace, another online therapy platform, reports it has actually 500,000 registered users worldwide, with many in the US.
Online training advises therapists on whatever from utilizing emojis to avoiding misinterpretations. They also need to safeguard patients’ individual information– a concern that has actually triggered controversy in the United States, where huge online therapy platforms have come under the spotlight.
Buckley said patients should check services’ privacy policies prior to registering. “Not all online counselling sites utilize expertly trained therapists or stick to an ethics policy, so ask your GP for a recommendation in the first instance. Similar to all sort of services and assistance, what works for a single person might not work for another person,” he stated.
Marc Bush, primary policy adviser at Young Minds, said that while online counselling services are important, “they shouldn’t replace face-to-face treatment with a trained specialist. If a young adult is struggling, we would encourage them to talk to their GP in the first instance, or to contact a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has actually generalised anxiety disorder, online counselling wasn’t the ideal fit. “I felt it was near difficult for the therapist to actually get a sense of the issues I was handling, as all they needed to go from was my typed-out words. I believe I realised after that online session how vital interpersonal interaction was.