Headspace Talkspace – TC Health

Faced with signing up with a frantically long NHS waiting list…Headspace Talkspace…  “I just felt that I could not wait any longer– I was inspired and all set to deal with my problems and rather liked the concept of doing so in the convenience of my own house,” said the 29-year-old, who lives in London. After an online search, he discovered a therapist whose profile fit his requirements and reserved a chat session for the next day.

Remote, text-based counselling is growing in popularity in the UK. The physician app Babylon provides therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 signed up UK users (though not all are active). Talkspace, another online therapy platform, reports it has actually 500,000 signed up users worldwide, with the majority of in the US.

 

Online training recommends therapists on whatever from using emojis to avoiding misconceptions. They also require to secure patients’ personal information– a concern that has triggered controversy in the US, where huge online therapy platforms have actually come under the spotlight.

Buckley said patients should examine services’ personal privacy policies prior to registering. “Not all online counselling websites use expertly trained therapists or abide by an ethics policy, so ask your GP for a suggestion in the very first circumstances. Similar to all kinds of services and assistance, what works for someone might not work for someone else,” he said.

Marc Bush, primary policy consultant at Young Minds, said that while online counselling services are important, “they shouldn’t change face-to-face therapy with a skilled professional. If a young person is having a hard time, we would encourage them to speak to their GP in the first circumstances, or to call a recognized service like The Mix, Childline or the Samaritans.”.

For Rackham, who has actually generalised stress and anxiety disorder, online counselling wasn’t the best fit. “I felt it was near difficult for the therapist to truly get a sense of the problems I was dealing with, as all they needed to go from was my typed-out words. I believe I realised after that online session how important social interaction was.