Faced with joining a frantically long NHS waiting list…How Expensive Is Talk Space App… “I just felt that I could not wait any longer– I was motivated and prepared to deal with my problems and quite liked the concept of doing so in the convenience of my own home,” stated the 29-year-old, who resides in London. After an online search, he found a therapist whose profile fit his needs and booked a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The physician app Babylon provides treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 signed up UK users (though not all are active). Talkspace, another online treatment platform, reports it has 500,000 registered users worldwide, with a lot of in the United States.
Online training encourages therapists on everything from utilizing emojis to avoiding misinterpretations. They also need to protect patients’ individual information– an issue that has triggered controversy in the United States, where huge online treatment platforms have come under the spotlight.
Buckley stated patients need to check services’ personal privacy policies before signing up. “Not all online counselling websites use expertly trained therapists or follow a principles policy, so ask your GP for a suggestion in the very first instance. As with all kinds of services and assistance, what works for one person may not work for somebody else,” he said.
Marc Bush, chief policy advisor at Young Minds, said that while online counselling services are important, “they should not replace face-to-face therapy with an experienced specialist. If a young person is having a hard time, we would motivate them to speak with their GP in the very first instance, or to call a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has actually generalised stress and anxiety condition, online counselling wasn’t the right fit. “I felt it was near difficult for the therapist to really get a sense of the issues I was dealing with, as all they needed to go from was my typed-out words. I believe I realised after that online session how vital interpersonal interaction was.