Faced with signing up with a frantically long NHS waiting list…Is Talk Space Profitable… “I just felt that I could not wait any longer– I was motivated and ready to handle my issues and quite liked the idea of doing so in the convenience of my own house,” said the 29-year-old, who lives in London. After an online search, he found a therapist whose profile fit his needs and booked a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The doctor app Babylon provides therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 signed up UK users (though not all are active). Talkspace, another online treatment platform, reports it has 500,000 registered users worldwide, with a lot of in the United States.
Online training recommends therapists on everything from using emojis to preventing misconceptions. They likewise need to safeguard clients’ individual data– a concern that has caused controversy in the US, where big online therapy platforms have actually come under the spotlight.
Buckley said patients ought to check services’ privacy policies prior to signing up. “Not all online counselling websites use expertly trained therapists or stick to a principles policy, so ask your GP for a recommendation in the first circumstances. Just like all type of services and support, what works for one person might not work for another person,” he said.
Marc Bush, chief policy adviser at Young Minds, stated that while online counselling services are valuable, “they should not replace in person treatment with a qualified expert. If a young adult is struggling, we would motivate them to talk with their GP in the very first circumstances, or to get in touch with a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety condition, online counselling wasn’t the ideal fit. “I felt it was near difficult for the therapist to really get a sense of the issues I was handling, as all they had to go from was my typed-out words. I believe I understood after that online session how essential social interaction was.