Confronted with joining a frantically long NHS waiting list…Melissa Wildt Talk Space Reviews… “I just felt that I couldn’t wait any longer– I was encouraged and all set to deal with my concerns and quite liked the idea of doing so in the convenience of my own house,” said the 29-year-old, who resides in London. After an online search, he found a therapist whose profile suited his requirements and reserved a chat session for the next day.
The doctor app Babylon uses treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. Talkspace, another online treatment platform, reports it has 500,000 signed up users worldwide, with the majority of in the US.
Online training encourages therapists on whatever from using emojis to preventing misconceptions. They also need to protect patients’ personal information– a concern that has triggered controversy in the US, where big online therapy platforms have actually come under the spotlight.
Buckley said clients should examine services’ personal privacy policies before registering. “Not all online counselling sites utilize professionally trained therapists or abide by an ethics policy, so ask your GP for a suggestion in the very first circumstances. Similar to all sort of services and support, what works for one person might not work for someone else,” he stated.
Marc Bush, primary policy advisor at Young Minds, stated that while online counselling services are valuable, “they should not change in person treatment with a skilled specialist. If a young adult is having a hard time, we would motivate them to speak to their GP in the first instance, or to get in touch with an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety condition, online counselling wasn’t the ideal fit. “I felt it was near impossible for the therapist to actually get a sense of the problems I was dealing with, as all they had to go from was my typed-out words. I believe I realised after that online session how vital interpersonal interaction was.