Confronted with joining a frantically long NHS waiting list…Online Marriage Counseling Exercises… “I just felt that I couldn’t wait any longer– I was motivated and prepared to handle my concerns and rather liked the concept of doing so in the convenience of my own house,” said the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile matched his needs and booked a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The doctor app Babylon offers therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has 150,000 signed up UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 registered users worldwide, with most in the US.
Online training encourages therapists on everything from using emojis to avoiding misinterpretations. They likewise require to safeguard patients’ individual data– a concern that has caused debate in the United States, where big online treatment platforms have come under the spotlight.
Buckley stated clients need to inspect services’ privacy policies before signing up. “Not all online counselling sites use professionally trained therapists or stick to a principles policy, so ask your GP for a suggestion in the very first circumstances. Just like all type of services and assistance, what works for someone may not work for someone else,” he said.
Marc Bush, primary policy advisor at Young Minds, said that while online counselling services are important, “they should not change face-to-face therapy with a skilled expert. If a young person is struggling, we would motivate them to talk to their GP in the first instance, or to contact a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has actually generalised stress and anxiety condition, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to actually get a sense of the problems I was dealing with, as all they had to go from was my typed-out words. I think I understood after that online session how important interpersonal interaction was.