Faced with joining a frantically long NHS waiting list…Reviews Of Betterhelp Counseling… “I simply felt that I couldn’t wait any longer– I was encouraged and all set to deal with my problems and quite liked the idea of doing so in the comfort of my own house,” said the 29-year-old, who lives in London. After an online search, he discovered a therapist whose profile suited his needs and scheduled a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The doctor app Babylon provides treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has actually 500,000 signed up users worldwide, with many in the United States.
Online training advises therapists on everything from utilizing emojis to preventing misconceptions. They also require to safeguard patients’ personal information– a concern that has caused controversy in the US, where huge online treatment platforms have come under the spotlight.
Buckley stated patients need to inspect services’ privacy policies prior to registering. “Not all online counselling websites utilize professionally trained therapists or abide by an ethics policy, so ask your GP for a recommendation in the very first circumstances. As with all kinds of services and support, what works for one person may not work for somebody else,” he stated.
Marc Bush, chief policy advisor at Young Minds, said that while online counselling services are important, “they should not replace in person treatment with a trained specialist. If a young adult is struggling, we would motivate them to speak with their GP in the very first circumstances, or to contact a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety disorder, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to truly get a sense of the problems I was dealing with, as all they needed to go from was my typed-out words. I think I understood after that online session how crucial interpersonal interaction was.