Confronted with joining a desperately long NHS waiting list…Similar To Betterhelp… “I just felt that I couldn’t wait any longer– I was motivated and all set to deal with my issues and rather liked the concept of doing so in the convenience of my own home,” stated the 29-year-old, who resides in London. After an online search, he found a therapist whose profile matched his requirements and scheduled a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The doctor app Babylon offers therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has 150,000 registered UK users (though not all are active). Talkspace, another online treatment platform, reports it has actually 500,000 signed up users worldwide, with most in the United States.
Online training encourages therapists on everything from using emojis to preventing misconceptions. They also require to secure clients’ individual data– a problem that has caused controversy in the United States, where big online therapy platforms have come under the spotlight.
Buckley said patients need to check services’ privacy policies before signing up. “Not all online counselling websites use professionally trained therapists or comply with a principles policy, so ask your GP for a suggestion in the first instance. As with all sort of services and support, what works for one person may not work for another person,” he stated.
Marc Bush, primary policy adviser at Young Minds, stated that while online counselling services are important, “they should not replace face-to-face therapy with an experienced specialist. If a young person is having a hard time, we would encourage them to talk to their GP in the very first circumstances, or to get in touch with an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has actually generalised anxiety condition, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to really get a sense of the problems I was dealing with, as all they had to go from was my typed-out words. I think I understood after that online session how crucial social interaction was.