Confronted with signing up with a desperately long NHS waiting list…Talk Space C… “I simply felt that I couldn’t wait any longer– I was inspired and ready to handle my issues and rather liked the idea of doing so in the comfort of my own home,” stated the 29-year-old, who lives in London. After an online search, he found a therapist whose profile suited his requirements and booked a chat session for the next day.
The doctor app Babylon provides treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. Talkspace, another online treatment platform, reports it has 500,000 registered users worldwide, with a lot of in the US.
Online training recommends therapists on everything from using emojis to avoiding misconceptions. They also need to protect clients’ personal information– a problem that has actually triggered debate in the US, where huge online therapy platforms have actually come under the spotlight.
Buckley stated clients need to inspect services’ privacy policies before registering. “Not all online counselling websites use professionally trained therapists or comply with an ethics policy, so ask your GP for a suggestion in the very first circumstances. As with all sort of services and support, what works for one person might not work for another person,” he said.
Marc Bush, primary policy adviser at Young Minds, said that while online counselling services are valuable, “they should not replace face-to-face treatment with a skilled professional. If a young adult is struggling, we would motivate them to speak to their GP in the very first instance, or to contact an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety condition, online counselling wasn’t the best fit. “I felt it was near difficult for the therapist to truly get a sense of the problems I was handling, as all they had to go from was my typed-out words. I believe I understood after that online session how vital social interaction was.