Faced with joining a desperately long NHS waiting list…Talk Space Cost Per Month… “I simply felt that I couldn’t wait any longer– I was inspired and prepared to deal with my issues and quite liked the concept of doing so in the comfort of my own house,” stated the 29-year-old, who lives in London. After an online search, he discovered a therapist whose profile matched his requirements and booked a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The doctor app Babylon uses therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has actually 500,000 signed up users worldwide, with the majority of in the US.
Online training recommends therapists on everything from utilizing emojis to avoiding misconceptions. They also need to secure patients’ individual data– a concern that has actually triggered controversy in the United States, where huge online treatment platforms have come under the spotlight.
Buckley said clients need to check services’ personal privacy policies prior to signing up. “Not all online counselling websites use expertly trained therapists or stick to a principles policy, so ask your GP for a recommendation in the very first circumstances. As with all type of services and assistance, what works for a single person may not work for someone else,” he stated.
Marc Bush, chief policy adviser at Young Minds, stated that while online counselling services are valuable, “they shouldn’t replace in person therapy with a qualified expert. If a young adult is having a hard time, we would encourage them to speak to their GP in the first instance, or to get in touch with an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety condition, online counselling wasn’t the ideal fit. “I felt it was near difficult for the therapist to actually get a sense of the concerns I was handling, as all they had to go from was my typed-out words. I think I realised after that online session how important social interaction was.