Confronted with signing up with a desperately long NHS waiting list…Talk Space Helped Me… “I simply felt that I could not wait any longer– I was inspired and prepared to handle my problems and rather liked the concept of doing so in the convenience of my own house,” stated the 29-year-old, who lives in London. After an online search, he discovered a therapist whose profile fit his needs and scheduled a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The doctor app Babylon offers therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has actually 150,000 signed up UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 signed up users worldwide, with many in the United States.
Online training recommends therapists on whatever from using emojis to preventing misinterpretations. They also require to protect clients’ personal data– an issue that has triggered controversy in the US, where huge online therapy platforms have come under the spotlight.
Buckley said clients must examine services’ personal privacy policies prior to registering. “Not all online counselling websites utilize professionally trained therapists or comply with a principles policy, so ask your GP for a recommendation in the first circumstances. As with all sort of services and support, what works for someone may not work for another person,” he stated.
Marc Bush, chief policy advisor at Young Minds, stated that while online counselling services are valuable, “they shouldn’t replace face-to-face therapy with a qualified specialist. If a young person is struggling, we would motivate them to talk to their GP in the first instance, or to get in touch with an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety disorder, online counselling wasn’t the best fit. “I felt it was near difficult for the therapist to really get a sense of the concerns I was dealing with, as all they needed to go from was my typed-out words. I believe I understood after that online session how crucial interpersonal interaction was.