Confronted with signing up with a desperately long NHS waiting list…Talk Space Hq… “I simply felt that I could not wait any longer– I was inspired and all set to handle my issues and rather liked the idea of doing so in the comfort of my own home,” stated the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile suited his needs and booked a chat session for the next day.
The medical professional app Babylon offers therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. Talkspace, another online therapy platform, reports it has actually 500,000 signed up users worldwide, with a lot of in the US.
Online training recommends therapists on everything from using emojis to preventing misconceptions. They also need to safeguard clients’ individual data– an issue that has actually caused debate in the US, where huge online therapy platforms have come under the spotlight.
Buckley said clients must inspect services’ privacy policies prior to signing up. “Not all online counselling websites use expertly trained therapists or comply with a principles policy, so ask your GP for a recommendation in the very first instance. Just like all type of services and assistance, what works for one person may not work for someone else,” he said.
Marc Bush, chief policy adviser at Young Minds, said that while online counselling services are important, “they shouldn’t replace face-to-face therapy with a qualified professional. If a young adult is having a hard time, we would encourage them to speak to their GP in the first circumstances, or to call a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised stress and anxiety disorder, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to actually get a sense of the problems I was dealing with, as all they needed to go from was my typed-out words. I think I understood after that online session how important interpersonal interaction was.