Faced with joining a frantically long NHS waiting list…Talk Space Podcast Sponsor… “I simply felt that I couldn’t wait any longer– I was encouraged and prepared to deal with my issues and rather liked the concept of doing so in the convenience of my own home,” said the 29-year-old, who lives in London. After an online search, he discovered a therapist whose profile matched his needs and booked a chat session for the next day.
The medical professional app Babylon offers treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. Talkspace, another online therapy platform, reports it has actually 500,000 signed up users worldwide, with many in the United States.
Online training encourages therapists on everything from utilizing emojis to avoiding misinterpretations. They also require to protect patients’ personal information– a problem that has caused debate in the United States, where big online therapy platforms have actually come under the spotlight.
Buckley said clients must check services’ personal privacy policies before registering. “Not all online counselling websites utilize expertly trained therapists or adhere to an ethics policy, so ask your GP for a suggestion in the first circumstances. As with all sort of services and support, what works for someone might not work for someone else,” he said.
Marc Bush, primary policy adviser at Young Minds, stated that while online counselling services are valuable, “they shouldn’t replace face-to-face therapy with a qualified professional. If a young person is struggling, we would encourage them to talk with their GP in the very first instance, or to contact a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised stress and anxiety disorder, online counselling wasn’t the ideal fit. “I felt it was near difficult for the therapist to actually get a sense of the problems I was dealing with, as all they had to go from was my typed-out words. I believe I realised after that online session how important social interaction was.