Faced with joining a desperately long NHS waiting list…Talk Space Prx… “I just felt that I could not wait any longer– I was motivated and all set to deal with my concerns and quite liked the concept of doing so in the convenience of my own house,” stated the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile suited his needs and reserved a chat session for the next day.
Remote, text-based counselling is growing in appeal in the UK. The medical professional app Babylon offers therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 registered UK users (though not all are active). Talkspace, another online treatment platform, reports it has 500,000 registered users worldwide, with most in the US.
Online training encourages therapists on whatever from using emojis to avoiding misconceptions. They also need to secure clients’ individual information– an issue that has actually caused debate in the US, where big online treatment platforms have actually come under the spotlight.
Buckley said clients must inspect services’ personal privacy policies prior to signing up. “Not all online counselling websites use expertly trained therapists or abide by an ethics policy, so ask your GP for a recommendation in the very first instance. Similar to all sort of services and assistance, what works for someone might not work for somebody else,” he said.
Marc Bush, primary policy adviser at Young Minds, said that while online counselling services are important, “they shouldn’t change face-to-face treatment with a qualified expert. If a young person is struggling, we would encourage them to speak with their GP in the first instance, or to call a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has actually generalised stress and anxiety disorder, online counselling wasn’t the best fit. “I felt it was near impossible for the therapist to truly get a sense of the issues I was dealing with, as all they had to go from was my typed-out words. I believe I understood after that online session how important interpersonal interaction was.