Confronted with joining a desperately long NHS waiting list…Talk Space Review Of Services 2018… “I just felt that I could not wait any longer– I was motivated and prepared to handle my concerns and quite liked the idea of doing so in the convenience of my own house,” said the 29-year-old, who resides in London. After an online search, he found a therapist whose profile fit his needs and scheduled a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The physician app Babylon uses therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 registered users worldwide, with the majority of in the US.
Online training advises therapists on everything from utilizing emojis to avoiding misconceptions. They likewise need to safeguard patients’ personal information– a concern that has caused controversy in the United States, where huge online therapy platforms have come under the spotlight.
Buckley said clients must examine services’ personal privacy policies before signing up. “Not all online counselling websites utilize professionally trained therapists or follow an ethics policy, so ask your GP for a recommendation in the very first circumstances. Similar to all kinds of services and assistance, what works for a single person might not work for somebody else,” he stated.
Marc Bush, primary policy consultant at Young Minds, said that while online counselling services are important, “they shouldn’t change face-to-face therapy with a trained professional. If a young person is struggling, we would encourage them to talk to their GP in the very first circumstances, or to get in touch with a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety disorder, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to actually get a sense of the problems I was handling, as all they had to go from was my typed-out words. I think I realised after that online session how crucial interpersonal interaction was.