Talk Space Series C – TC Health

Faced with joining a desperately long NHS waiting list…Talk Space Series C…  “I just felt that I couldn’t wait any longer– I was encouraged and ready to deal with my concerns and rather liked the concept of doing so in the convenience of my own house,” said the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile fit his requirements and scheduled a chat session for the next day.

Remote, text-based counselling is growing in appeal in the UK. The medical professional app Babylon provides treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 signed up users worldwide, with many in the US.

 

Online training encourages therapists on everything from utilizing emojis to preventing misinterpretations. They likewise require to protect patients’ personal data– a problem that has actually triggered controversy in the United States, where big online treatment platforms have come under the spotlight.

Buckley said clients must inspect services’ personal privacy policies before signing up. “Not all online counselling sites use expertly trained therapists or adhere to a principles policy, so ask your GP for a recommendation in the very first circumstances. As with all sort of services and support, what works for one person might not work for someone else,” he said.

Marc Bush, chief policy consultant at Young Minds, stated that while online counselling services are valuable, “they shouldn’t replace face-to-face treatment with a trained specialist. If a young person is struggling, we would motivate them to speak to their GP in the first instance, or to call an established service like The Mix, Childline or the Samaritans.”.

For Rackham, who has actually generalised anxiety disorder, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to actually get a sense of the issues I was dealing with, as all they needed to go from was my typed-out words. I believe I understood after that online session how crucial social interaction was.