Talk Space Stories – TC Health

Faced with joining a frantically long NHS waiting list…Talk Space Stories…  “I just felt that I could not wait any longer– I was inspired and prepared to deal with my problems and quite liked the idea of doing so in the convenience of my own home,” stated the 29-year-old, who lives in London. After an online search, he found a therapist whose profile suited his requirements and booked a chat session for the next day.

Remote, text-based counselling is growing in popularity in the UK. The doctor app Babylon uses treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has 150,000 signed up UK users (though not all are active). Talkspace, another online treatment platform, reports it has actually 500,000 registered users worldwide, with most in the US.

 

Online training encourages therapists on whatever from utilizing emojis to avoiding misconceptions. They also require to secure patients’ personal data– a concern that has caused controversy in the US, where huge online treatment platforms have come under the spotlight.

Buckley stated clients need to examine services’ privacy policies before signing up. “Not all online counselling sites use expertly trained therapists or adhere to a principles policy, so ask your GP for a recommendation in the first instance. As with all type of services and support, what works for one person might not work for someone else,” he said.

Marc Bush, chief policy advisor at Young Minds, said that while online counselling services are valuable, “they shouldn’t change in person therapy with a trained expert. If a young adult is struggling, we would encourage them to talk to their GP in the very first instance, or to get in touch with a recognized service like The Mix, Childline or the Samaritans.”.

For Rackham, who has generalised anxiety condition, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to really get a sense of the concerns I was handling, as all they had to go from was my typed-out words. I think I realised after that online session how essential interpersonal interaction was.