Talk Space Wikia – TC Health

Confronted with joining a frantically long NHS waiting list…Talk Space Wikia…  “I just felt that I could not wait any longer– I was encouraged and ready to handle my issues and quite liked the idea of doing so in the convenience of my own home,” said the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile suited his needs and reserved a chat session for the next day.

Remote, text-based counselling is growing in appeal in the UK. The physician app Babylon uses therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 registered UK users (though not all are active). Talkspace, another online treatment platform, reports it has actually 500,000 signed up users worldwide, with many in the United States.

 

Online training recommends therapists on whatever from using emojis to avoiding misinterpretations. They likewise need to protect patients’ individual data– a problem that has triggered debate in the US, where big online treatment platforms have come under the spotlight.

Buckley said patients need to examine services’ privacy policies prior to registering. “Not all online counselling sites use professionally trained therapists or comply with an ethics policy, so ask your GP for a suggestion in the very first instance. Just like all sort of services and assistance, what works for a single person might not work for another person,” he said.

Marc Bush, primary policy advisor at Young Minds, stated that while online counselling services are important, “they should not change in person treatment with an experienced professional. If a young person is struggling, we would motivate them to talk to their GP in the very first instance, or to contact an established service like The Mix, Childline or the Samaritans.”.

For Rackham, who has generalised anxiety condition, online counselling wasn’t the ideal fit. “I felt it was near impossible for the therapist to really get a sense of the issues I was handling, as all they needed to go from was my typed-out words. I believe I realised after that online session how important social interaction was.