Confronted with joining a desperately long NHS waiting list…Talkspace App On Itunes… “I just felt that I couldn’t wait any longer– I was inspired and all set to deal with my problems and quite liked the concept of doing so in the comfort of my own house,” said the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile matched his requirements and booked a chat session for the next day.
Remote, text-based counselling is growing in appeal in the UK. The doctor app Babylon provides therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has actually 150,000 signed up UK users (though not all are active). Talkspace, another online treatment platform, reports it has 500,000 registered users worldwide, with many in the United States.
Online training recommends therapists on everything from using emojis to preventing misconceptions. They also require to secure patients’ individual information– a concern that has triggered debate in the United States, where big online treatment platforms have come under the spotlight.
Buckley stated patients need to examine services’ personal privacy policies before signing up. “Not all online counselling websites utilize professionally trained therapists or abide by a principles policy, so ask your GP for a recommendation in the first instance. Similar to all kinds of services and support, what works for a single person might not work for someone else,” he said.
Marc Bush, chief policy advisor at Young Minds, stated that while online counselling services are valuable, “they shouldn’t change in person treatment with an experienced professional. If a young person is struggling, we would encourage them to talk with their GP in the first circumstances, or to contact an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has actually generalised stress and anxiety condition, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to actually get a sense of the problems I was handling, as all they needed to go from was my typed-out words. I think I realised after that online session how crucial interpersonal interaction was.