Talkspace Engineering Blog – TC Health

Confronted with signing up with a frantically long NHS waiting list…Talkspace Engineering Blog…  “I just felt that I could not wait any longer– I was encouraged and all set to handle my problems and quite liked the idea of doing so in the convenience of my own home,” said the 29-year-old, who lives in London. After an online search, he found a therapist whose profile fit his needs and booked a chat session for the next day.

The doctor app Babylon provides treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. Talkspace, another online treatment platform, reports it has 500,000 signed up users worldwide, with most in the United States.

 

Online training advises therapists on whatever from using emojis to avoiding misconceptions. They also require to secure patients’ personal information– a problem that has triggered controversy in the US, where big online treatment platforms have come under the spotlight.

Buckley said clients need to examine services’ personal privacy policies before signing up. “Not all online counselling sites utilize professionally trained therapists or comply with a principles policy, so ask your GP for a suggestion in the very first instance. Similar to all type of services and assistance, what works for someone might not work for another person,” he said.

Marc Bush, primary policy consultant at Young Minds, said that while online counselling services are important, “they shouldn’t change in person therapy with a qualified expert. If a young person is having a hard time, we would encourage them to talk to their GP in the very first circumstances, or to call a recognized service like The Mix, Childline or the Samaritans.”.

For Rackham, who has generalised anxiety condition, online counselling wasn’t the right fit. “I felt it was near difficult for the therapist to actually get a sense of the concerns I was dealing with, as all they needed to go from was my typed-out words. I think I understood after that online session how crucial interpersonal interaction was.