The Dollop Talk Space – TC Health

Faced with joining a frantically long NHS waiting list…The Dollop Talk Space…  “I just felt that I could not wait any longer– I was motivated and ready to handle my issues and rather liked the idea of doing so in the convenience of my own home,” said the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile suited his requirements and booked a chat session for the next day.

Remote, text-based counselling is growing in appeal in the UK. The doctor app Babylon provides treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has actually 500,000 registered users worldwide, with many in the US.

 

Online training advises therapists on whatever from utilizing emojis to preventing misinterpretations. They also need to safeguard patients’ individual information– an issue that has caused controversy in the US, where huge online therapy platforms have come under the spotlight.

Buckley said clients should check services’ privacy policies prior to registering. “Not all online counselling websites use professionally trained therapists or comply with an ethics policy, so ask your GP for a recommendation in the first instance. Similar to all sort of services and assistance, what works for someone might not work for another person,” he said.

Marc Bush, primary policy adviser at Young Minds, stated that while online counselling services are valuable, “they should not change in person treatment with a trained professional. If a young person is struggling, we would encourage them to talk to their GP in the very first instance, or to call a recognized service like The Mix, Childline or the Samaritans.”.

For Rackham, who has actually generalised stress and anxiety condition, online counselling wasn’t the ideal fit. “I felt it was near difficult for the therapist to truly get a sense of the issues I was handling, as all they had to go from was my typed-out words. I think I understood after that online session how essential social interaction was.