Faced with signing up with a desperately long NHS waiting list…Therapists For Teens, Near Me… “I just felt that I couldn’t wait any longer– I was motivated and all set to deal with my issues and rather liked the concept of doing so in the comfort of my own home,” said the 29-year-old, who lives in London. After an online search, he found a therapist whose profile fit his needs and reserved a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The doctor app Babylon uses therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has actually 150,000 signed up UK users (though not all are active). Talkspace, another online treatment platform, reports it has actually 500,000 signed up users worldwide, with many in the US.
Online training advises therapists on whatever from using emojis to avoiding misconceptions. They also require to protect clients’ individual information– a concern that has actually triggered controversy in the US, where big online therapy platforms have actually come under the spotlight.
Buckley said clients need to examine services’ personal privacy policies prior to signing up. “Not all online counselling sites use expertly trained therapists or stick to a principles policy, so ask your GP for a recommendation in the first instance. Just like all type of services and support, what works for one person might not work for another person,” he said.
Marc Bush, chief policy advisor at Young Minds, stated that while online counselling services are important, “they should not change face-to-face therapy with a trained expert. If a young adult is struggling, we would encourage them to talk to their GP in the first circumstances, or to contact a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised stress and anxiety condition, online counselling wasn’t the ideal fit. “I felt it was near difficult for the therapist to actually get a sense of the concerns I was dealing with, as all they needed to go from was my typed-out words. I believe I realised after that online session how essential social interaction was.