Faced with joining a frantically long NHS waiting list…Therapists Make Money Better Help… “I simply felt that I couldn’t wait any longer– I was encouraged and prepared to handle my issues and rather liked the concept of doing so in the comfort of my own house,” stated the 29-year-old, who lives in London. After an online search, he discovered a therapist whose profile suited his needs and booked a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The doctor app Babylon offers therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp likewise has 150,000 signed up UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 registered users worldwide, with many in the United States.
Online training advises therapists on everything from using emojis to avoiding misinterpretations. They likewise require to secure clients’ individual data– a concern that has actually triggered controversy in the United States, where big online treatment platforms have come under the spotlight.
Buckley stated patients must examine services’ privacy policies before signing up. “Not all online counselling sites use professionally trained therapists or comply with a principles policy, so ask your GP for a recommendation in the very first instance. As with all kinds of services and assistance, what works for someone might not work for another person,” he said.
Marc Bush, primary policy advisor at Young Minds, said that while online counselling services are important, “they should not replace face-to-face therapy with a skilled expert. If a young adult is struggling, we would encourage them to speak to their GP in the first instance, or to get in touch with a recognized service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised stress and anxiety disorder, online counselling wasn’t the right fit. “I felt it was near impossible for the therapist to truly get a sense of the concerns I was dealing with, as all they had to go from was my typed-out words. I believe I understood after that online session how essential social interaction was.