Tracy Bell Betterhelp – TC Health

Confronted with joining a desperately long NHS waiting list…Tracy Bell Betterhelp…  “I just felt that I couldn’t wait any longer– I was inspired and ready to deal with my concerns and rather liked the idea of doing so in the comfort of my own home,” said the 29-year-old, who resides in London. After an online search, he found a therapist whose profile suited his requirements and scheduled a chat session for the next day.

Remote, text-based counselling is growing in popularity in the UK. The medical professional app Babylon offers therapy to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 signed up users worldwide, with the majority of in the US.

 

Online training advises therapists on everything from using emojis to preventing misinterpretations. They likewise require to protect patients’ individual data– an issue that has caused debate in the US, where huge online therapy platforms have come under the spotlight.

Buckley said patients ought to inspect services’ personal privacy policies before signing up. “Not all online counselling websites use expertly trained therapists or adhere to a principles policy, so ask your GP for a suggestion in the very first circumstances. As with all sort of services and support, what works for one person may not work for somebody else,” he stated.

Marc Bush, primary policy consultant at Young Minds, stated that while online counselling services are important, “they shouldn’t replace in person therapy with a qualified professional. If a young adult is having a hard time, we would encourage them to speak with their GP in the very first instance, or to call an established service like The Mix, Childline or the Samaritans.”.

For Rackham, who has generalised anxiety condition, online counselling wasn’t the ideal fit. “I felt it was near difficult for the therapist to truly get a sense of the problems I was handling, as all they needed to go from was my typed-out words. I think I realised after that online session how essential social interaction was.